W-THUG-JKT-PUFFY JACKET

• International orders are shipped on a DAP/DDU basis unless otherwise stated at checkout.
• Customs duties, import taxes, VAT, customs clearance fees, and local handling fees are the recipient’s responsibility.
• Delivery may be delayed due to customs clearance, local carrier issues, holidays, or incorrect shipping information.
• If a shipment is refused, unclaimed, or returned due to unpaid duties/taxes or incorrect address information, related shipping and customs costs may be deducted from the refund.

Returns

• Eligible items may be returned within 14 days of receipt.
• Items must be unused, unworn, unwashed, unaltered, and returned with all original tags, labels, packaging, accessories, and free gifts.
• Returns may be refused if there are signs of wear, washing, stains, odor, perfume, cosmetics, damage, or missing tags/packaging.

Exchanges

• We do not offer direct exchanges for international orders.
• To change size, color, or product, please return the original item and place a new order.
• Defective, damaged, incorrect, or misdescribed items will be handled in accordance with applicable law.